Integrated Into Booking
Care is not an afterthought. You select your tier when booking a villa — it becomes part of your stay from day one.
Cumulative by Design
Each tier builds on the one below it. Premium includes everything in Comfort, Signature includes Premium, and Private includes all.
No Hidden Costs
One transparent price per person, per night. Everything listed is included — no surprise fees, no tip expectations.
Four Tiers of Care
From included essentials to a fully private, designer-curated experience. Each tier includes everything from the tiers below.
Comfort
Everything you need for a relaxing stay
The essentials for a worry-free holiday. Fresh linens, a thoughtful welcome package, end-of-stay cleaning, and our digital travel guide ensure you can simply arrive and unwind.
Welcome Package
Local treats, artisan chocolates, and a printed area guide
Digital Travel Guide
Curated local recommendations, trail maps, and restaurant tips
24/7 Chat Support
Our team is always reachable for questions and assistance
Fresh Linens & Towels
Premium bed linens, bath towels, and bathrobes provided
End-of-Stay Cleaning
Professional cleaning upon departure
Signature
Luxury service with dedicated personal care
A truly elevated experience. Your dedicated care manager arranges every detail. Arrive via VIP Mercedes transfer to a champagne welcome, enjoy private chef evenings, and experience guided activities included in your stay.
Dedicated Care Manager
Your personal care manager responds within 1 hour to any request
Welcome Packagefrom Comfort
Digital Travel Guidefrom Comfort
24/7 Chat Supportfrom Comfort
Activity Booking Assistancefrom Premium
Priority Support Linefrom Premium
Daily Housekeeping
Professional cleaning, linen refresh, and restocking every day
Fresh Linens & Towelsfrom Comfort
End-of-Stay Cleaningfrom Comfort
Pre-stocked Groceriesfrom Premium
Daily Firewood & Saunafrom Premium
Mid-stay Cleaningfrom Premium
VIP Mercedes Transfer
Private airport pickup and return in a luxury Mercedes van
Airport Transferfrom Premium
Private Chef — 2 Evenings
World-class dining in your villa: welcome dinner + one additional evening
Champagne Welcome
Premium champagne and artisan charcuterie board upon arrival
Guided Activities — 2 Included
Choose two guided group experiences from our curated selection
Private
Your personal travel designer, at your service
The ultimate Arctic luxury experience. A personal Travel Designer crafts your entire journey before you arrive. Private chef for every meal, all activities exclusively for your group, a personal host on call 24/7, and VIP Mercedes with driver throughout your stay.
Personal Travel Designer
Pre-trip itinerary curation, bespoke experience planning
24/7 Personal Host
Your dedicated on-site host available around the clock
Custom Experience Design
Proposals, celebrations, corporate events — we design bespoke moments
Welcome Packagefrom Comfort
Digital Travel Guidefrom Comfort
24/7 Chat Supportfrom Comfort
Activity Booking Assistancefrom Premium
Priority Support Linefrom Premium
Dedicated Care Managerfrom Signature
Fresh Linens & Towelsfrom Comfort
End-of-Stay Cleaningfrom Comfort
Pre-stocked Groceriesfrom Premium
Daily Firewood & Saunafrom Premium
Mid-stay Cleaningfrom Premium
Daily Housekeepingfrom Signature
VIP Mercedes with Driver
Private luxury vehicle and driver at your disposal for the entire stay
Helicopter Transfer Option
Arrive in style with a scenic helicopter flight to your villa
Airport Transferfrom Premium
VIP Mercedes Transferfrom Signature
Private Chef — Entire Stay
Dedicated chef preparing all meals using finest ingredients
Private Chef — 2 Eveningsfrom Signature
Champagne Welcomefrom Signature
All Activities Fully Private
Every experience exclusively for your group with a personal guide
Guided Activities — 2 Includedfrom Signature
Compare at a Glance
Each tier includes all services from the tiers below it. Gold checkmarks show where a service is first introduced.
| Service | ComfortIncluded | Premium+€179/pp/night | Signature+€495/pp/night | Private+€1,490/pp/night |
|---|---|---|---|---|
| Personal Service | ||||
| Welcome Package | ||||
| Digital Travel Guide | ||||
| 24/7 Chat Support | ||||
| Activity Booking Assistance | ||||
| Priority Support Line | ||||
| Dedicated Care Manager | ||||
| Personal Travel Designer | ||||
| 24/7 Personal Host | ||||
| Custom Experience Design | ||||
| Villa Services | ||||
| Fresh Linens & Towels | ||||
| End-of-Stay Cleaning | ||||
| Pre-stocked Groceries | ||||
| Daily Firewood & Sauna | ||||
| Mid-stay Cleaning | ||||
| Daily Housekeeping | ||||
| Transport | ||||
| Airport Transfer | ||||
| VIP Mercedes Transfer | ||||
| VIP Mercedes with Driver | ||||
| Helicopter Transfer Option | ||||
| Dining | ||||
| Private Chef — 2 Evenings | ||||
| Champagne Welcome | ||||
| Private Chef — Entire Stay | ||||
| Activities | ||||
| Guided Activities — 2 Included | ||||
| All Activities Fully Private | ||||
The Private Experience
Your Personal Travel Designer
With the Private tier, your journey begins weeks before arrival. A dedicated Travel Designer learns your preferences, crafts a bespoke itinerary, and coordinates every element — from your private chef's menu to your helicopter arrival.
Pre-Trip Itinerary Curation
Your Travel Designer creates a day-by-day plan tailored to your interests
All Activities Fully Private
Every safari, every excursion — exclusively for your group
24/7 Personal Host On-Site
A dedicated host available around the clock for anything you need
Private Chef for Entire Stay
World-class cuisine prepared with the finest local ingredients, every meal
How Care Works
Three steps to a fully taken-care-of Arctic holiday.
Choose Your Villa
Browse our handpicked collection of premium Lapland villas.
Select Your Care Tier
Pick the level of service that matches your expectations. Comfort is always included free.
We Handle Everything
From transfers to activities, groceries to chef dinners — your care tier activates before you arrive.
Ready to Choose Your Level of Care?
Browse our villa collection and select your preferred care tier during booking.
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